Case Studies

Financial Services Firm Simplifies Technology Requests with Robust Workflows

Posted by C/D/H Consultant on Jan 7, 2015 11:18:00 AM

Business Challenge

A Michigan-based financial services firm was struggling to manage IT service requests and with so many coming in, some were falling through the cracks and not getting done. Typical requests involved performing network reboots, software updates, impromptu environment resolutions, and other events that affected users.

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Topics: SharePoint, Workflow, Nintex