Articles

Why Does ServiceNow Matter to Me?

Posted by Lilly Keyes on Jun 23, 2017 3:22:25 PM

ServiceNow is changing the workflow game. ServiceNow’s innovative, cloud-based technology allows businesses to provide structure and automation to processes that took way too much time and energy in the past. All of these reasons are just the tip of the iceberg when it comes to why C/D/H is so excited to partner with them. They’re focused on streamlining business processes just like we are. But why should you be excited about ServiceNow? The answer to that question depends on who’s asking it.

If you own a business, ServiceNow allows you to automate processes typically handled manually for every department, including IT, human resources, facilities, field service and more. With the help of ServiceNow, you can take those ugh-inducing processes like submitting tickets for service or approving reports and turn them into a non-disruptive part of you and your employees’ day. 33% of the Forbes Global 2000 rely on ServiceNow technology for a reason; it’s scalable, streamlined and transparent, so you have time to focus on the aspects of your business that you actually want to focus on.

If you’re an employee, asking for support is made much easier when you have ServiceNow at your company. ServiceNow consolidates all requests into one source of truth that lives in the cloud – so all systems work and communicate together. And that means a much faster, more automated day-to-day. Gone are the days of outdated spreadsheets or forgetting to loop the right person in on an email request. Silos are busted by ServiceNow, making the way for clear communication between you and your co-workers.  

If you work within IT, your workload just got organized. With ServiceNow, when your help is needed, you’ll be notified in a clear, organized way so you always know what needs your attention. Your work will also be prioritized, eliminating any confusion about how you should start tackling the list of tasks you have. And instead of using a bunch of different processes to complete your work, you’ll only be using one – making lives easier across the entire business.

If you’d like to implement ServiceNow at your office, C/D/H consultants can help. Email marketing@cdh.com to learn more!

 

 

Topics: Cloud, communication, ServiceNow, Infrastructure, Collaboration